crickex log Terms and Conditions
Please read the full terms and conditions carefully before using this platform. By registering or using your account, you are considered to have agreed to these terms.
General Provisions and Applicability
These terms and conditions (hereinafter referred to as "Terms") apply to the crickex log platform and all related services. By browsing the website, opening an account, making a deposit, placing a bet, or playing any game, you are considered to have fully accepted these Terms.
crickex log operates an online betting and casino platform for users in Bangladesh. These Terms are available in both English and Bangla; however, in the event of any dispute, the Bangla version shall be considered final.
Alongside these Terms, you must also read the crickex log Privacy Policy, as both documents together form the complete legal framework governing your use of the account. The Privacy Policy contains detailed information on how your personal data is collected, stored and used.
Eligibility and Age Requirement
To open an account on crickex log and use its services, you must meet the following conditions:
- You must be at least 21 years of age (applicable for ages 21+).
- You must be a permanent resident or citizen of Bangladesh, or be located in a region where online betting is legally permitted.
- Only one account per person is allowed. If multiple accounts are found under the same person's name, they will be closed and the balance may be forfeited.
- You must be of sound mind and capable of making your own decisions.
- If online gaming is legally prohibited in any country or region, using this platform from there is strictly forbidden.
For age verification, crickex log may at any time request a copy of your National ID card, birth registration certificate or passport. If the required documents are not provided, the account may be temporarily suspended.
Account Registration and Verification
3.1 Registration Process
Providing accurate and truthful information is mandatory when creating an account on crickex log. During registration, you must correctly fill in your full name, mobile number, email address and any other required details. Opening an account with false or fabricated information is a direct violation of these Terms.
3.2 Password Security
It is your sole responsibility to keep your account password completely confidential. Sharing your password with any third party, allowing others to use your account, or selling your account is strictly prohibited. The account holder will be held responsible for all activity on the account.
3.3 Updating Information
If any of your personal details change after registration, you must notify the crickex log support team immediately. Any problems arising from outdated or incorrect information are entirely the user's responsibility.
Deposit and Withdrawal Policy
4.1 Deposit Methods and Limits
crickex log currently accepts deposits via bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳300. There is no set maximum deposit limit, though additional verification may be required for large deposits. For bank transfers, major banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank are supported.
4.2 Withdrawal Methods and Limits
The same methods — bKash, Nagad, Rocket and bank transfer — are available for withdrawals. The minimum withdrawal amount is ৳1,000. Withdrawal processing generally takes 10 to 45 minutes, though delays may occasionally occur due to verification requirements.
4.3 Withdrawal Terms
Before making a withdrawal, you must ensure that the wagering requirements attached to any relevant bonus have been met. Winnings related to a bonus cannot be withdrawn without completing the wagering requirements. Deposited funds will only be returned via the registered method — no payments are made to third-party accounts.
Bonuses and Promotional Offers
crickex log offers various promotional offers from time to time. All offers have their own terms and conditions, which should be read before claiming any offer.
5.1 Welcome Bonus
New members can receive a 200% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount. Example: a ৳1,000 deposit earns a ৳2,000 bonus, giving a total balance of ৳3,000. Wagering 25 times the ৳2,000 bonus — that is, ৳50,000 in total bets — allows the bonus winnings to be withdrawn.
5.2 Weekly and Special Bonuses
Regular members can access various offers including the weekly crickex log reward (30% of deposit, up to ৳5,000, wagering 20x), Friday Festival (50%, up to ৳8,000, wagering 25x) and Cricket Enthusiast Bonus (40%, up to ৳6,000, wagering 20x). Birthday gifts and friend referral rewards are also available subject to applicable terms.
5.3 General Bonus Terms
- Any specific bonus may be claimed only once per account unless stated otherwise in the offer.
- Bonuses are earned only through valid deposits and betting.
- Bonus funds cannot be converted directly to cash — only the winnings portion may be withdrawn after the wagering requirements are met.
- crickex log reserves the right to modify or cancel any bonus offer at any time.
- If a bonus is claimed through fraudulent means, the account will be closed and the entire balance may be forfeited.
Betting and Gaming Rules
6.1 Bet Acceptance
A bet is considered final and valid only when the system confirms it and assigns a bet ID. If a bet remains incomplete due to a technical error or connection loss, crickex log may cancel or review that bet.
6.2 Incorrect Odds or Information
If incorrect odds or inconsistent information are displayed in sports betting or casino games due to a clear technical error, any bet placed on that basis will not be considered valid. In such cases, crickex log reserves the right to cancel the bet and the original stake will be refunded.
6.3 Match-Fixing and Fraud
If it is proven that a user is involved in match-fixing, use of bots, operating multiple accounts, or any other fraudulent activity, all their bets will be cancelled, the account will be permanently closed, and the entire balance will be forfeited.
6.4 System Errors
Exploiting any technical error in the game or betting system to gain unusual profit is strictly prohibited. In such cases, the relevant transactions will be cancelled and the account will be subject to review.
Security and Data Privacy
crickex log places the highest importance on protecting users' personal information and financial data. All transactions are secured using SSL encryption technology. Details on how personal information is collected and used can be found in the Privacy Policy.
crickex log will never call or email you to ask for your password, OTP, or bank card details. If anyone claims to be a crickex log representative and asks for such information, contact support immediately.
Account Suspension or Closure Policy
8.1 Closure at User's Request
Any user may request to close their account at any time through the support team. Before the account is closed, the user will be given the opportunity to withdraw any remaining balance after meeting the applicable withdrawal conditions.
8.2 Suspension by crickex log
crickex log reserves the right to temporarily suspend or permanently close an account for any of the following reasons:
- Providing false information or identity fraud.
- Operating multiple accounts under the same person's name.
- Bonus abuse or fraudulent betting activity.
- Failure or refusal to complete age verification.
- Suspicious financial transactions or concerns about money laundering.
- Violation of any other provision of these Terms.
Responsible Gaming Commitment
crickex log believes that gaming is a form of entertainment and should never be considered a source of income. We are committed to ensuring responsible gaming. Deposit limits, session time limits and a Self-Exclusion option are available on the platform.
If you feel that you or someone you know has become overly dependent on gaming, you can find support information and guidance in our Responsible Gaming section. Use of this platform by anyone under 21 is strictly prohibited, and crickex log maintains a firm position on this matter.
Policy on Changes and Amendments to Terms
crickex log reserves the right to change, add to, or remove any part of these Terms at any time. For significant changes, advance notice will be given via email to registered users or by displaying a notice on the site. Continued use of the platform after any changes will be treated as acceptance of the updated Terms.
The latest version of the current Terms will always be available on this page. It is the user's own responsibility to retain copies of older versions. For any questions regarding the Terms, you are advised to contact the support team.
Contact and Support
If you have any questions about these Terms or anything else on the site, the crickex log support team is available 24/7, seven days a week, in both Bangla and English. Immediate assistance is available via live chat, and detailed issues can be submitted by email.
For common questions, visit our FAQ section where you can find answers to many questions about registration, payments, bonuses and accounts all in one place.
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